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Live Chat for your website can increase sales, while decreasing support costs. SightMax Live Chat features include, CoBrowse, Secure 128 Bit Encrypted Chats, ProActively engage and invite your visitors plus robust viewing of visitors in real-time! It’s all at your finger tips...with SightMax Live Chat!
Why chat works
In the past, there's one hard fact we've all had to face -- your website just sits there. Well not anymore. With SightMax, your website is not only active, but intuitive. Click a button, chat with someone. It's that easy. The great thing about the web is its instantaneous "I want it, and I want it right now! " capability. SightMax puts that power into your hands.
Save time
No one likes to wait - especially if they have a problem or have a question before committing to a purchase. An average customer service call via telephone lasts 30 minutes, with a great majority of that time spent on hold. This lag-time defeats the convenience and immediacy that makes online shopping so attractive - and the sale could be lost. With SightMax live chat, spend as little
Save money
Along with that 30 minute traditional phone support call comes long distance charges and 800 service fees. Utilising chat over the internet, it is possible for businesses to save up to 80% on their sales and support communications costs!
You can also eliminate the need for call-centers and office space because SightMax allows customer service, sales and technical representatives to
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